I have owned an MP-1 MK III which I purchased new. I have also owned used M-60 MK 2.3 amps, and recently bought used M-60 MK 3.1 amps. Regardless of whether I purchased the component used or new, Ralph has always provided exceptional support by either taking time on the phone or answering emails thoroughly and promptly.
This is the kind of service and care for customers that's rare and makes ownership of Atma-Sphere gear such a special and unique experience.. There are less than a handful of similar company owners with whom I have dealt in the past (Modwright, Pass Labs, Exemplar Audio, George Wright...r.i.p.)
One concern I have with such a hands-on owner is the succession plan. What does the future hold when, or if, the company ceases to exist, or the owner retires, etc.
Please understand this is a what-if question. Ralph and Atma-Sphere are going strong as far as I know, and I hope will continue for many, many years.
This is the kind of service and care for customers that's rare and makes ownership of Atma-Sphere gear such a special and unique experience.. There are less than a handful of similar company owners with whom I have dealt in the past (Modwright, Pass Labs, Exemplar Audio, George Wright...r.i.p.)
One concern I have with such a hands-on owner is the succession plan. What does the future hold when, or if, the company ceases to exist, or the owner retires, etc.
Please understand this is a what-if question. Ralph and Atma-Sphere are going strong as far as I know, and I hope will continue for many, many years.