A purchase I made recently through a HighEnd web-tailer turned out to be everything BUT service, unless e-service is little more than a word without substance. I went into the purchase because the e-tailer genuinely seemed interested in offering strong service in addition to a good price. The ads are in TAS and Stereophile regularly, so I thought we were hitting a home run. NOT! Just didn't work out that way. Too bad, too.
After at least 25 very successful component purchases through web sites, I finally bumped into a real dud. All efforts to make contact have resulted in AN INDIFFERENT SILENCE.
After at least 25 very successful component purchases through web sites, I finally bumped into a real dud. All efforts to make contact have resulted in AN INDIFFERENT SILENCE.