Buying "Sound Unheard"


I find myself in a quandry. As much as I know (and recommend) that "audition, audition, audition before purchasing" is the best means to system matching and "audio fulfillment," I find myself doing somewhat the opposite and purchasing quality equipment based on reviews and more importantly, the opinions of peers. Luckily, in my last three purchases (phono stage, cartridge, and now line stage) I've been fortunate in that they've been major boosts to my system. Living where I do, there just isn't access to the brands I'm interested in, plus my schedule is unforgiving. I'm curious as to how many others find themselves in this position, and the resources they use to get around it (including the obvious one - this web site!). As many threads as I see inquiring as to the characteristics of this-and-that, I would suspect that many of "us," especially those in rural or semi-rural areas are in this position. Just Curious. -John
musikdok
I agree 100%. I am currently looking for a power amp and have no way to decide between an Odyssey Stratos and a Belles 150A. I have no idea what to do...
There are some reasonable alternatives if you do not have an authorized dealer(s) within 200 to 400 miles. First of all, some manufacturers who sell factory-direct do offer a free home trial period, often ranging from 10 to as much 30 days. Your sole responsibility is the shipping costs. Therefore, you may want to contact a specific manufacturer and determine their policy. Some manufacturers are occasionally willing to arrange a trial through an authorized dealer. There are also some enlightened dealers who sell via mail or Internet order who may have similar trial policies. Over the past 20 years or so, I have had considerable success with AUDIOCLASSICS.COM. Yes, their prices can be somewhat on the high side, but it may be a more than acceptable trade-off to insure your satisfaction. I would also suggest contacting Galen Carroll at GCAUDIO.COM. A superb and totally ethical dealer by any objective standard. Other sources to investigate, though I do not know their home trial policies, are: AUDIOLOGIC.COM in Iowa; JSAUDIO.COM in Maryland; and AUDIOMAX-LTD.COM in California. I have personally purchased several items from all of these dealers and never had a problem; and I have also been treated courteously and fairly. HCMAUDIO.COM sometimes has electronics on sale, though they do have a restocking charge. FATWYRE.COM also has some non-cable/interconnect gear for sale on occasion.
I have bought several components and speakers without ever having heard them, some from dealers who will take things back if you dont like them without charging you a restocking fee. Cd players from Reference Audio Video, a Classe amp from another store, I took back.

But the most risky and rewarding purchases I have made without having heard the components were my two sets of Harbeth speakers. The first, a pair of HL-P3 mini-monitors, I bought from the then-distributor several states away. He was not going to take them back. I bought them on the basis of the Stereophile review. I liked them so much I started looking into the other Harbeth speakers and noticed a review of the Compact 7's by Professor Greene in The Absolute Sound.

I then enquired of people who had listed their C-7's for sale on the internet as to their reasons for selling. They told me what they didnt like about the speakers.

Then I found a dealer in the UK with a website (Signals) and started emailing him with questions about the speakers. Eventually, I bought a pair of these speakers from Signals, without ever hearing them, primarily on the strength of the Absolute Sound review. (The proprietor realized there was a market in the US, however small, and added some pages to his website advertising the Harbeths for export.)

For all the complaints about reviewers, I have found that if you read carefully and are familiar with the reviewer's views on other products, reviews can help. You can also find honest retailers who are willing to discuss the equipment they sell by email or over the phone, and most of them want you to be happy with what you buy, so most really high end dealers I have encountered will tell you if something is not suitable for the rest of your system.
I almost always buy sound unheard. Isn't that what Ausiogon is for? I look for good deal on great equipment. If it sounds better in my system, I keep it. If not, I keep my component and sell the new stuff for what I paid, more or less. I keep track of all my buying and selling and have just about broken even.
I'm with metaphysics. Audiogon makes it possible to indulge my audiophile urges by living with a wider range of reputable products than I ever could if I had to buy everything new. A wider range than I could have ever imagined just a few years ago. So it's all continuing education rather than long-term commitment. And there are many great dealers who will let you try things out at home, for the stuff you want or need to buy new (somebody has to buy new, after all). Speakers are tough, though.