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Is there a problem with my Lyra Delos cartridge?

Last March I upgraded from a Grado Platinum to a Lyra Delos cartridge which was installed by Analogique in Manhattan.My turntable is a VPI HW-19 MK-3 with an Audioquest PT-6 tonearm.After about 120 hours of use I have been getting distortion on certain lps.For example:Last night I wanted to hear Moment's Notice from Coltrane's Blue Train lp(180 gram).This is the second track on side one.So I drop the needle on track two and sound starts distorting at about the 7 minute mark(track is 9:09 minutes),I lift up the needle then lower it onto the lp again and it plays fine.This is not happening on every lp but it is happening quite often.I am tracking at 1.8 which is the Lyra recommendation.I switched phonostages but that does not seem to be the problem.I also put on a new belt but problem persists. Help!!!
montgomery
montgomery OP
29 posts
 
Thanks for your response.If the problem persists I will take it to the repair shop.Thanks again
jcarr
341 posts
 
BTW, one more variable to consider is room temperature and humidity. Temperature should be about 22~23 degrees celsius, humidity around 55~60%. These operating conditions have a bearing on tracking ability and sound quality.

hth, jonathan carr
jakeman53
4 posts
 
Hi Jonathan,

I am having the exact problem you described above with the stretched suspension. The Kleos is riding closer and closer to the record and is now only floating a few millimetres above the vinyl. It has been mounted on a Moersch arm and gently lowered everytime. Please advise how I can get this cart fixed or replaced? The cart was purchased in September, 2010 sn# KL241F.
jcarr
341 posts
 
Hi Jake: If you are in the US, I recommend that you or your dealer call or email Audioquest - probably Alasdair Patrick.

Alternately, if you send me an email through the Audiogon system, I will be happy to facilitate the contact with Alasdair.

kind regards, jonathan
jr_w
27 posts
 
Jonathan, I'd like to send you an email, but I don't see an email or even PM option.

The only Audioquest I see is speaker cables and HDMI, I don't see anything about cartridges on their site.
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