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NAD 521i Troubleshooting

I've had a 521i for about 2.5 years, and it suddenly stopped recognizing CDs, both burned and normal. When I push the close button, it brings the CD in, then makes a whirring noise for about 3-4 seconds, then just continues to blink without making the noise. When I re-open it, the CD doesn't appear to have moved.

Would anyone know what this problem is caused by, or how to fix it? I used compressed air and a cleaning CD on it, and it worked again for a few days, then just went kaput again.

Any advice would be greatly appreciated.
54mitch
agitpropre13b9
2 posts
 
Interesting...I've just developed the same symptoms on the SAME model cd player, bought Nov. 02.

Design fault, anyone?

Time for an email to NAD.
agitpropre13b9
2 posts
 
NAD says:

"There was never a known problem with the C521i at all, or a history of failure with this unit. We do not offer an extended warranty."

Off to the repair center, I guess.
ssmini5e9b0
1 posts
 
another interesting comment.same problem with SAME model with SAME attempt at cleaning with compressed air [probably the same air brand ie "DUST OFF" ] and a cleaning disc with same temporary results. NAD doesnt seem to care much!!
trobemusic
2 posts
 
Mine has the same problem. The reason seems to be simple:
It is a belt that drives the movement of the cd tray and the elevation of the cd drive to pick up the cd and spin it. The belt is not producing enough friction ...... And that is why the cd deice does not the correct position preventing it from spinning the CD. Easy fix: replace the belt. You have to open the player and get the tray as far out as possible to see the belt. Just turn it around and it will work again.
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