Preamp Deal of the Century

Sorry to hear that people lost money and have unresolved problems. I hope you get your due.
I quess I am fortunate to have no problems. I had a channel imbalance after a few months of ownership and it was taken care of quickly. Kevin did the service and I was very satified.
Thank God, been 2 yrs. with no issues. I still enjoy the sound.

Can anybody tell me if I could use a 5u4g in the rectifer postion, emailed Mick haven't gotten a reply yet.

Want to try the EML 5U4G mesh plate, looks like a very nice new production tube. Anybody try them?

Ait,
I don't know what is it in my post, that made an impression, I was looking for a fight?
Does it come across as a little bit angry? That's probably because I'm angry.
Allow me to explain why:
First, I wasted many months waiting for the new amps, significantly longer, than was promised. The whole amount was paid upfront, of course.
Then, I recieve the amps visibly damaged, with the chassis of both units bent. One of the amps blew a tube and a fuse immediately upon turnung on, so I didn't dare to switch it on again.
Did I mention how poorly was it packaged?
I contacted Mick, sent him pictures of the units and boxes, so he could initiate claim with Fed Ex.
Clearly, I didn't want him to fix the amp and send them back to me, that wouldn't be a brand new amps, I paid for, whould it? At the very best, they would qualify, as refurbished, which again, not something, I paid the full price for.
So, being pretty much fed-up with all this, I politely asked Mick, if he would be willing to refund me my money.
I have to give Mick credit for agreeing to pay back, I would imagine, he could have said no.
And that's where it is, almost two years later- I owed $2000 still, no response to my last e- mail.
Before somebody tries to make an argument about refunds-
Imagine paying full retail price, 6 months in advance, for a custom made, brand new Mercedes, and have it delivered to you with body damage and two cylinders not working. Would you like it fixed and re- delivered to you anyway?

My Grange arrived DOA and was sent for repairs twice. Not being a gambling man at heart, I sold it shortly after the second remediation.

However, when operating properly, it was one of the finest preamps I ever owned.

The phono stage was killer.

Maril555, have you returned the amp, or do you still have the amp?

If you still have the amp, then I can understand why you have not received a refund.

If Mick has the amps, then the delay is inexplicable.

Throw a little red meat on the ground and watch the dogs run in.

As a business owner myself, I can tell you horror stories about customers who completely make up stories to support their own self-interest. Just last night we had dinner with another couple who also own a local business and we were telling war stories about customers we have had to deal with. It is truly unbelievable to hear what human beings are capable of when it comes to the truth. Prior to owning a business, I would have never believed half the stories I have heard from other business owners if it weren't for the fact that I have experienced mind-boggling whoppers in my business.

At this point we know nothing but Maril555's side of the story. From personal experience, I can guarantee you that there is another side that may possibly paint a very different picture.

The truth is that there are many, many happy Supratek owners who have had nothing but glowing experiences with Mick and the sound of his preamps. More often than not, I tend to go with the odds and in this case, the odds are over-whelming in Mick's favor based on the entirety of this thread. Does that mean that Maril555 is lying? No, but until a few others chime in here to offset the over-whelming numbers of satisfied owners, I'm going to give Mick the benefit of the doubt.

And to the Asylum thread knocking the internal layout of Micks preamp, I would venture to guess a good percentage of them have never heard a Supratek. Just look at their comments about how a Supratek couldn't possibly survive shipping or about how noisy a Supratek would have to be. Well, they are clearly wrong on both counts, but the facts don't matter to them. The only thing that matters is their own self-interest (read: manufacturers whose products got their clocks cleaned by Suprateks) or the others who blather-about online because, like Zack Mayo, they have "no place to go".