Ait,
I don't know what is it in my post, that made an impression, I was looking for a fight?
Does it come across as a little bit angry? That's probably because I'm angry.
Allow me to explain why:
First, I wasted many months waiting for the new amps, significantly longer, than was promised. The whole amount was paid upfront, of course.
Then, I recieve the amps visibly damaged, with the chassis of both units bent. One of the amps blew a tube and a fuse immediately upon turnung on, so I didn't dare to switch it on again.
Did I mention how poorly was it packaged?
I contacted Mick, sent him pictures of the units and boxes, so he could initiate claim with Fed Ex.
Clearly, I didn't want him to fix the amp and send them back to me, that wouldn't be a brand new amps, I paid for, whould it? At the very best, they would qualify, as refurbished, which again, not something, I paid the full price for.
So, being pretty much fed-up with all this, I politely asked Mick, if he would be willing to refund me my money.
I have to give Mick credit for agreeing to pay back, I would imagine, he could have said no.
And that's where it is, almost two years later- I owed $2000 still, no response to my last e- mail.
Before somebody tries to make an argument about refunds-
Imagine paying full retail price, 6 months in advance, for a custom made, brand new Mercedes, and have it delivered to you with body damage and two cylinders not working. Would you like it fixed and re- delivered to you anyway?
I don't know what is it in my post, that made an impression, I was looking for a fight?
Does it come across as a little bit angry? That's probably because I'm angry.
Allow me to explain why:
First, I wasted many months waiting for the new amps, significantly longer, than was promised. The whole amount was paid upfront, of course.
Then, I recieve the amps visibly damaged, with the chassis of both units bent. One of the amps blew a tube and a fuse immediately upon turnung on, so I didn't dare to switch it on again.
Did I mention how poorly was it packaged?
I contacted Mick, sent him pictures of the units and boxes, so he could initiate claim with Fed Ex.
Clearly, I didn't want him to fix the amp and send them back to me, that wouldn't be a brand new amps, I paid for, whould it? At the very best, they would qualify, as refurbished, which again, not something, I paid the full price for.
So, being pretty much fed-up with all this, I politely asked Mick, if he would be willing to refund me my money.
I have to give Mick credit for agreeing to pay back, I would imagine, he could have said no.
And that's where it is, almost two years later- I owed $2000 still, no response to my last e- mail.
Before somebody tries to make an argument about refunds-
Imagine paying full retail price, 6 months in advance, for a custom made, brand new Mercedes, and have it delivered to you with body damage and two cylinders not working. Would you like it fixed and re- delivered to you anyway?