Stereophile


Has anyone else been having problems with receiving their subscription from Stereophile? 2 out of the last 3 months mine has not arrived, thus, forcing me to either wait for a month and have them send me another one or buy it at a news stand and receive credit.

It use to be that at least 1 time a year I would miss an issue. However, lately it more like 3 times a year. All of the other publications I receive are on time, which would include other desirable audio rags. Stereophile seems to think it is a mail delivery problem but I doubt it.

To there credit they have always complemented me with 2-3 issues for each one I purchased. Although, due to the increased inconsistancies I'm getting a little frustrated. Therefore, I'm trying to see if others are experiencing the same problems.

Thanks for your feedback!
ramstl
I heard a rumour that Stereophile wants to change its Home Theater Guide. The delay seems to be in the printing format. There are two competing technologies for printing. One involves watermarking and the other is a hybrid which uses conventional text and a special text that can only be read if you buy these really cool glasses from a big company in Japan. What further is complicating matters with the watermarked version is the paper is really hard to come by.
Thanks for the feedback. It appears that this is not pervasive and just a problem with my deliverer. Thanks everyone.
I didn't receive my March 2001 issue. After waiting about two weeks, I called Customer Service and was given two choices: 1) extend subscription by one issue, or 2) have a replacement issue mailed out. I opted for #2 and am still waiting (after two months) for this issue.
Stereophile has lousy customer service!
Theduke call them again, and explain the circumstances(make sure they understand). You should be able to get three extra months from them. Push a little if they don't offer it. From what I remember, March was a lousy issue anyway. Is it me, or does the month before(March/September) the "Recommended Components" issue always leave a lot to be desired?
Lately, all of their months leave a lot...... It seems as though the publisher has slimmed down the content in order to maximize profits. This would include both the individual review as well as the number of reviews. It like Stereophile is on a diet or may be it is just "Stereophile Lite". What use to take me days to read is now about 2-3 hour, if that.