I think they, like Audible Illusions, went through a bad batch of the Sovteks. It happens. They test well at first and then die.
Mine made crackle noises and some hiss. It was always one tube that went bad out of the set and always the 12ax7.
A manufacturer has to use tubes that would be readily available. Hence the problem.
Since I finally got a new set of good tubes, the preamp has been absolutely quiet and produces a lovely sound comparable to the best I have ever heard.
Aesthetix always promptly replaced them without me even sending the old one back. I now have a few good spares.
Mine made crackle noises and some hiss. It was always one tube that went bad out of the set and always the 12ax7.
A manufacturer has to use tubes that would be readily available. Hence the problem.
Since I finally got a new set of good tubes, the preamp has been absolutely quiet and produces a lovely sound comparable to the best I have ever heard.
Aesthetix always promptly replaced them without me even sending the old one back. I now have a few good spares.