What can cause noise with my Wadia 381? HELP


My new Wadia 381 CD player (modified by a well known company in Minnesota) has exhibited a reproducible noise problem since it was new. There is a ridiculously high noise floor that sounds like hiss, louder in the left channel. But ALSO, there is static noise that sounds much like scratches on a vinyl disc that are NOT constant but recur with regularity. I can e-mail a QuickTime video to anyone who is interested that demonstrates the noises quite clearly. Just to rule out various causes, I have swapped out interconnects, amplifiers (solid state and tube), and speaker systems. In addition, I took the Wadia to a different house with no cable TV, all appliances unplugged, all fluorescent lighting turned off and the NOISES ARE STILL THERE! I SENT THE 381 in for service and they claim that the unit functioned perfectly--no noise. I am at my wits end because a very expensive Wadia 381 with mods has a very reproducible set of noises that everybody on the planet that has been in my house can hear with any system equipment that I own. But I am getting nowhere with the dealer regarding this problem--I am told that the unit checks out and it is my problem. I fear that when I send the unit back in again for service for another $100 shipping, I will once again get the "no problem" diagnosis. The dealer had the unit running for hours and claim they NEVER HEARD A SINGLE NOISE. For whatever reason, the burden of proof of what is clearly a Wadia sourced issue seems to be placed squarely on my shoulders. Any input from the community will be appreciated.
128x128cathealer
Gary,

Thanks for getting back with us. I hope that everything is fine now.

Chuck
It was the current conveyors, i could have placed a bet at that. I recognized what you described well. I guess it is more difficult to understand if you haven't had same issue.
I have the same current conveyors as you got now. Mine was replaced 2011 in the end of summer, for the exact same issue you experienced yourself. I think not even all S7i has these modules. They don't even look as the old ones's at all. I was told, before i got them, they were all new from Wadia.
Now enjoy amigo, no more anxiety :-)
The system is sounding quite fantastic now as the Wadia appears to be fully broken in. A musician/engineer friend was over yesterday and remarked that this was absolutely the best he has ever heard Bob Dylan sound on a music system. (I was playing the 2004 remastered version of Freewheelin'".
Someone on WhatsBestForum asked this morning if Wadia had moved to Minnesota yet. I just visited Wadia yesterday in Michigan.

I live about 5 hours from Wadia's current location in Saline, Michigan. I have one of the early S7i players that have the old current conveyors, the current ones are supposed to be noticeably better and currently available as an upgrade option for those who have the older players.

I drove up this weekend so that I could take my S7i in to have the current conveyors switched out. It was much easier and safer than sending it to them, and it was a nice three day trip for my wife and me. We drove up to Kid Rock's hometown in Clarkson Sunday afternoon and ate at the Union Wood Shop that Kid Rock took Guy Fieri to on the TV show "Diners, Drive Ins and Dives". They buy and process the meat onsite, and it was ones one the best meals my wife and I have ever had. They even make their own ice cream there, individually at the time of order.

I arrived at Wadia Monday morning at 7:00 with my S7i, and met with Brett, who started working on my S7i right away. About eight o'clock everyone else came in, including John Schaffer. I'd originally met John at the Detroit Audio Fest two or three years ago.

I spent the morning with all of them, and everyone one was extremely nice and helpful as Brett and one of his fellow servicemen swapped out my current conveyors and serviced my player. They thoroughly went through my S7i to make sure that everything was just right. It is one of the first S7i players sold, so they wanted to make sure that it was still performing to the original specs, which it was.

John told me that the current conveyor upgrade would be immediately obvious when I put the S7i back in my system. He said that he was surprised that I hadn't gotten them sooner since they are such a good upgrade. I told him that I hadn't even heard about them until the post by CatHealer on Audiogon when Egidius and Inpieces mentioned them. John said that Wadia wasn't really promoting or pushing them, but he thought that word of mouth was spreading the word. The current conveyor upgrade, if you have an older S7i the original current conveyors, is $600.00 ($300.00 each) plus labor.

I didn't put the S7i back in my system last night when we got home because it was too late. The five hour drive was tiring with the road construction going on now that the weather is nice. I set it up this morning and turned it on. I'll sit down and listen to it tonight after work.

As far as the original question: where is Wadia right now? Wadia has been relocated to Minnesota for almost all functions including production of new products and back office support. They are still retaining the facility in Saline for some service work, and for some of their engineering needs. The building in Saline, Michigan is for sale, and some are still there right now like I stated. No one said when they'd all be moving permanently, and I didn't think to ask since I was there with my S7i and enjoying my time with everyone.

Chuck