Hi Greg,
Had protracted contact with them over a period of 8 months but it seems impossible for them to accept that there could be a problem with one of their amps.
Ship it back & we'll fix was Nelsons ripost - yeah at my expense.
I won't bore you with the details but basically when you tell these people that your mains is well sorted and after 30 years you can tell a grounding loop from a problem amp, it becomes less friendly.
The fault was 'tuned' to a minimum but thats not inspiring in this level of gear.
Had protracted contact with them over a period of 8 months but it seems impossible for them to accept that there could be a problem with one of their amps.
Ship it back & we'll fix was Nelsons ripost - yeah at my expense.
I won't bore you with the details but basically when you tell these people that your mains is well sorted and after 30 years you can tell a grounding loop from a problem amp, it becomes less friendly.
The fault was 'tuned' to a minimum but thats not inspiring in this level of gear.