The seller owes you a refund. With regard to damage in shipment as a buyer or seller, there are a couple things to keep in mind.
1.It appears that the frequency of damage increases significantly from Thanksgiving until after new year. Sell and ship at high risk during the high volume holiday season.
2. With hard to package items, like heavy amps and speakers, it may be better to buy or sell on a pick up only basis.
1.It appears that the frequency of damage increases significantly from Thanksgiving until after new year. Sell and ship at high risk during the high volume holiday season.
2. With hard to package items, like heavy amps and speakers, it may be better to buy or sell on a pick up only basis.