Audio Dropping Out on Rega Apollo and Saturn

Indeed Rega has made no secret of all this, actually they made a big deal that they were the first ones to use the new system (which will probably eventually appear in other players as well), what they do make a secret of is that there are still bugs in the system.

Whys has there not been an official response from Rega UK -for the record?

Do you really think they would fess up to making a bunch of wacky functioning machines,Cmon.

We hope you enjoy this very special CD player; we have spent a very long time creating it, drawing on all of our 32 years of experience in specialist Hi Fi manufacturing.From above ,they knew of the problems,and right at that point said we send the units out or we dont,well we found out which they chose.

shoez23, there has been no response from Rega UK about the bugs these machines exhibit. But there is a response from the US Rega distributer above (Steve Daniels- the sound organization). He says there has been almost no problem with the machines and that faults were limited to 5% of only the very first production run of Apollo machines- not the later production Apollos or Saturns. My count stands at 22 faulty machines among 11 different users (4 of which I used myself over a 2 year period- 3 Apollos and 1 Saturn), of course my knowledge is limited to users who post on forums. There are about 30 users that report no problems. I'd say that is higher than 5%. The problems are failure to access correct track via the remote, failure to respond to stop function on remote or machines panel which requires the power to be turned off to change a disc, initialization failures in the range of 1 out of every 15 or 20 discs, leaving out the first second or two of a track, audio drop outs when playing slightly scratched discs, freeze up of machine when accessing tracks, and freeze up of time and track disply (a time and track number are frozen in display as the disc continues to play through). As I do above I'd like to say that The sound organization and dealers have provided good customer service and replaced machines without quibble. Unfortunately I never had one that worked right. Obviously They do not manufacture the machines, Rega UK does and they have no comment on the issue. There are plenty of users that report no issues but my own experince and that of others indicates that there are bugs in the operating software of the new Rega players. The problems are intermittent, Regas suggested solution is to unplug the machine overnight to let it "reset". My own experience is that the bugs always return after trying the "reset".