Three things I demand for Customer Service in PC Audio, this includes ALL Devices $300.00 and above. A Paper User
Manual (just to make sure), A Hard Disk containing Drivers
and any required Software (just to make sure), and the above Tools written in English-English-English (just to make sure)! No more Online crap shoots just to save the
Company a Buck, and make the Customer work harder, not to
mention putting the Customer at risk for Worms, Viruses,
Spyware, Malware......etc. If I have to buy the damn Tree,
($500.00 Device) so be it! This is non-negotiatable. If I
have to re-invent the Wheel, and draw a Blueprint for
Customer Service in PC Audio, I will try my best to fill that Vacuum. Mother Nature abhores a Vacuum, and I am a
Creature of Nature, so I abhore Vacuums as well! I am not afraid to criticize PC Audio, I am not a Blind Pundit of
PC Audio, I demand the same Customer Service provided by any other Product I might buy. If PC Audio falls flat on its marketing face, due to a vacuum of Customer Service, I am not going to be the Blind Tool Pundit to break its fall! PC Audio either stands on its own two feet in the
Marketplace, (Read Customer Service), or it deserves to fall! PC Audio will not be successful the way it is going,
it is only a matter of time before everyone gets tired of
dealing with the B.S., as I have! How can you possibly have Convenience in a Vacuum of Customer Service, it just
doesn't add up no matter how you crunch the numbers! How do you like the words, "Mass Exodus"! Keep on defending a
Vacuum, and you will learn the meaning of those words!