Magnepan DWM problem


Just got off the phone with Wendell Diller at Magnepan. I was hearing a rattle/distortion/resonance from my DWM Bass panel in my nearly new MMG Super system. With particularly strong bass notes (Cut Chemist-The Audience's Listening CD-track 2 & 3)at a robust (but not as loud as I might one day choose) volume.The problem only occurs with this type of bass note at this very healthy volume. I was concerned that my panel was defective or that my 110 watt Odyssey Khartago monoblocks were clipping. What Wendell told me was a bit surprising-he stated that this is pretty much a problem with all Maggies!! Apparently the film was slapping against the magnet(if I recall correctly)-I was more than a little shocked. I could not recall in the research I did before purchase or the good deal of Maggie related research that I did since the purchase(or the 2 local Maggie owners I know) did I ever hear this issue mentioned. It is certainly possible that this shortcoming has been mentioned in the literature and perhaps every speaker may have a similar problem but I am still a bit unsure. So please weigh in with your opinions and experience. Can a true Audiophile quality speaker have such an issue? Was Wendell just trying to get me off the phone? Should I be worried about an issue that will not reoccur in 99% of my listening? Many thanks. LS
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With particularly strong bass notes (Cut Chemist-The Audience's Listening CD-track 2 & 3)at a robust (but not as loud as I might one day choose) volume.The problem only occurs with this type of bass note at this very healthy volume.

03-28-14: Mofimadness
I was a Magnepan dealer for many years. This is called "panel slap" and indeed does happen if the panel is overdriven or if the source material has really, really deep bass and played loudly. I've heard this happen numerous times.

It appears the solution to the problem is to be satisfied with a little lower volume, or replace the 86db Maggie with a speaker that has a higher sensitivity.
The Magnepans are true audiophile loudspeakers, but they are not designed for loud bass heavy music.
I agree with Wendell and all the responses. Magnepans just cannot "DO" heavy bass. If your dealer made it seem they could do it.. then he lied to you. Or, you did not make it clear about your expectations.

It may be the problem is so well understood or expected that no one mentions it. (assuming EVERYONE knows about it)

I also agree Magnepan slap is a well known problem with heavy bass. You need a real subwoofer and take that burden off the Maggie speaker.
A good subwoofer solution is a Vandersteen 2Wq which uses a crossover between your pre-amp and power amp. This rolls off the bass starting at 80Hz, and the sub has a complementary response curve. With three 8" drivers in a slot loaded configuration, the 2Wq is known to be a "fast" sub and a nice complement to planars. I used one with my 1.6s and loved the combination. All the vitrues of the Maggie with extended and tuneful bass.
Many thanks. Just did not recall this caveat in the glowing reviews or in the many years of TAS reading (my faulty memory perhaps). Still greatly enjoy the Maggies and am now actively looking for a better turntable. All the best. Ls