My Cinema 11 has several problems with it's basic operation and it's only 2 years old. I know something about electronics. I've sold electronics and installed "high-end" home theater systems. I'm a 45 year old guy w/ a degree. Cary has treated me like I just fell of the turnip truck.
The people at the Cary service center are nice but have flat-out failed to recognize the problems with the C11. Denial? It's a lemon people.
I sent the unit back to them and they ignored the problems and sent it back to me saying it tested fine and I needed to check for ground loops.
Ground loops don't cause the volume control knob to fail, the remote to fail, popping noises when switching between inputs, and the unit strangely switching into 5.1 mode when removing your headphone jack. The service tech actually suggested I open the unit up and fix the volume control pot myself. It's under warranty!
I will not buy another Cary product. And I would recommend you stay away from the C11. The bugs may have been addressed with the C11a - I really don't know. Not going to chance it.
The people at the Cary service center are nice but have flat-out failed to recognize the problems with the C11. Denial? It's a lemon people.
I sent the unit back to them and they ignored the problems and sent it back to me saying it tested fine and I needed to check for ground loops.
Ground loops don't cause the volume control knob to fail, the remote to fail, popping noises when switching between inputs, and the unit strangely switching into 5.1 mode when removing your headphone jack. The service tech actually suggested I open the unit up and fix the volume control pot myself. It's under warranty!
I will not buy another Cary product. And I would recommend you stay away from the C11. The bugs may have been addressed with the C11a - I really don't know. Not going to chance it.