The nightmare of the cartridge buyer...


I recently completed a several year quest to acquire a new cartridge. This quest was basically a major PITA and a nightmare!

Why? Well let’s take a look at what will be in store for all cartridge buyers’ in the US...and possibly other countries as well..IF they are seeking a top flite cartridge , like I was.

Firstly, and here’s where a big part of the problem lies: You will typically be unable to audition any cartridge under consideration...certainly not in your own home and more often than not, at your dealers either.

Then we have the fact that these products are closely monitored for who and whom can act as a dealer...which is then severally restricted by territory and distribution. We then add that the pricing is very well controlled...CAN WE SAY PRICE FIXING...which in most states is an illegal practice...but seems to be the rule here.


Let’s begin with my story...and then I am hoping that members will chime in here with their thoughts and probably also their own ’horror stories’....

About three years ago, I decided to acquire a cartridge that would replace my aging but still ok Benz Ruby 2...
I wanted a cartridge that would surpass that Benz in most areas...and one that would be priced at about $3-$5K. A lot of money to be spending on this piece of gear...or so I believed.

At the time, I was considering the following models....Benz LPS MR, Koetsu Urushi and Rosewood Platinum and the Lyra Kleos, Delos, a EMT, the Kiseki Purpleheart, Air Tight ( entry level model at the time..cannot remember what it was called) an Ortofon A90--and a Transfiguration Proteus--lastly one of the ZYX models. After some research, i discovered that the Ortofon’s, the Zyx’s and the Transfigurations wouldn’t work with my set up --due to too low an output by the respective cartridges for my all tube phono stage. So this left the Kiseki, the Koetsu’s, the Lyra’s and the Benz’s...and possibly the Air Tight model.

Circumstances changed and my cartridge buying escapade was put on hold...until a few months back. In the few years since my last foray, I find out that Benz have basically gone out of business ( again!!) and so has Transfiguration. Meanwhile, the Van Den Hul line has come into the US again...this time with a new distributor.
The Zyx line has totally been updated and the Lyra line is now more available than before...at least in theory. The Koetsu are now handled by Music Direct...who have essentially doubled the pricing across the board! Oh, i forgot, the Lyra line has increased by about 25% across the board ( i don’t think inflation can account for this!!)
So where to start auditioning --the answer...nowhere!
Instead I am supposed to rely on various dealers enthusiastic recommendation for these products...except for the fact that one dealer tells me that Koetsu’s are the best thing since mothers milk- and the other tells me that Koetsu’s are horrible with all the faults under the sun...( at least the ones that are in my budget..see above!) Can I hear any of these for myself...either in my system, or at the respective dealers...heck NO! ( and don’t think this type of scenario/ behavior isn’t consistent for other brands as well!--irrespective of whether the dealer(s) carries said brand or not!).

Here I am left with the choice of dropping several thousand dollars on a product that a) has no ability to be heard in my own system..therefore having no clue as to the results that I will get, b) has absolutely no return policy c) can be easily damaged by myself or others in the case of incorrect mounting to the tonearm...and lastly...and this is the one that really annoys me the most: I must shop for these products at a very limited amount of vendors who all are naysaying their competitors and acting extremely unprofessionally in the process. ( Do i really have to talk to the prospective rep for the line in order to determine the compatibility of the cartridge under question with my arm, the reasoning behind the asked price, where the dealer is that should be selling me the piece in question ( so as not to cross territorial lines) and on and on!!)

Then we have this little bonbon...The damn Japanese sourced cartridge(s) is available on several Japanese web sites at a price that is usually 50 -60% of the retail price here in the USA!! And that price in Japan is still at FULL RETAIL! ( Yes, I know it cost a ton of money to ship these things from Japan to here ( since they weigh a ton), LOL).

Where does this leave the US consumer in regards to the acquisition of a top flite cartridge...IMO the answer is between a hard place and a rock..You either pay through the nose and get totally ripped off by the likes of Music Direct and the various small independent reps in the US for these cartridges, or you takes your choice and risk buying from a grey market vendor abroad...but at a fraction of the price! BTW, mysteriously most of the top flite Benz cartridges continue to be very available from a vendor in China who seems to have cornered the market?? What’s up with this??

I can go on and about this journey, as I have just began to scratch the top of the heap in this story, but let’s hear from you guys as to your experiences and thoughts.... Was your top flite  cartridge acquisition an equal nightmare, or was it something else?






128x128daveyf
@chakster 

It is clear to me that you have adoration for old cartridges that have a specific type of sound. Good for you. 
However, when you motion that my friend must have done something wrong or had a faulty cartridge, you are right...what he did wrong was to play the vintage model in the first place! You fail to see why any of these models can do harm...to that I say there may be numerous ways. Here's just one I can think of, the stylus was worn and damaged the groove ( oh, you say, we can have that checked by a 'professional'! What a joke! I had exactly that done years ago with a Kiseki I used to own, pro tells me it looks fine...problem was that he had NO clue as to what the original stylus shape should look like and therefore what a damaged facet looked like either! Do you really believe most of these guys have a clue about this aspect, because I don't). Remember also that a number of vintage models have different shapes of the stylus, some of which could be considered as close to cutters today! You mention cutting lathes, what is their main purpose...to cut grooves! Perhaps you don't believe this, but it takes just one play of a record to do irreparable damage to the groove....you want to take that risk with those old beauties! Like i said before, go for it!

Now back to the original topic, I'm done on this subject.

Dave, did you say you ended up with the Koetsu; that's resolving and musical as well; definitely not hyper resolving as to be lean.

Different words but arrived at the same destination.
@orpheus10 No, I did not end up with the Koetsu. The only Koetsu’s in my budget are probably too warm for my system. Although I may add one in the future. I also question whether they are that resolving --compared to a more modern design, like a Lyra, for instance. You mentioned ’hyper resolving’ leading to a lean presentation. I have no way of knowing this unless I hear the particular cartridge in my system, wouldn’t the same apply to all of us? Or to put it another way, perhaps a ’hyper resolved’ cartridge is exactly what one needs in one system and precisely what one does not in another. The lean potential could be totally system dependent, how would we know?
Unfortunately, to really know the answer to these questions is one of the reasons why I started this thread...
The theory is what I stated above, the reality---is anybody’s guess!

Just to digress... An hour ago a Threshold FET10 preamp and phono (separates) was delivered. Bought here on Audiogon a few days ago.Plug i them in and start listening to the sound. Right off better than my Bryston BP1.5, (which has seemed to become dry and thin over the years.) I thought the problem was the Benz Glider.. Nope. With the Threshold the Benz sounds great. Full, detailed, pristine ... like it should.                                     
SO.. how much of the whining about cartridges is just the rest of the system?
@daveyf Would you like to tell us what is your favorite top 5 cartridges? Something that you really enjoyed in your system over the years and would recommend to others. I wonder which stylus profile is safe for you and your records? Thanks