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Timbernation Platform Problems

I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem
stereo5's avatar
stereo5
2,766 posts
 

@joecasey 

While I am happy that your rack met your expectations, the maple platform I bought from Timbernation was a horror show and I am definitely not some illogical troll.  IMHO, the person at Timbernation that did the work on that platform should be fired.  There were at least 4 runs in the finish and they cut the platform through a big black and ugly knothole which covered the entire side of the platform.  To add insult to injury, pieces of the knothole kept falling out.  Definitely not a quality product, more like a piece of crap.  Biggest waste of 240.00 ever.

sfseay's avatar
sfseay
167 posts
 
Received my new rack from TimberNation today.  Awesome piece of furniture.  Wonderful craftsmanship and hassle free!

See photos here - https://drive.google.com/open?id=1XHvw-Pjor7jPjOd-Mb2NIhX2ZxYLQ4qK
nonoise's avatar
nonoise
4,382 posts
 
That is one beautiful rack, and it made me a bit jealous.
Enjoy.

All the best,
Nonoise
mofimadness's avatar
mofimadness
4,152 posts
 
That is one beautiful rack, and it made me a bit jealous.
+1  I've seen Chris's work first hand.  They are indeed very, very nice.  Too bad he has a little bit of quality control issues...
stereo5's avatar
stereo5
2,766 posts
 

@mofimadness

If you saw what Chris sent me, you would think that his QC issues were a lot more than "little".  He will never, ever get another dime from me.

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