I have never had a problem at any time with my dp6 - what support do you need??
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- 21 posts total
Don't buy a moerch there is absolutely no support or service for this item whatsoever the entire company seems to be one fellow it'll far away and who builds them I own this tonearm and although I liked it it is impossible to get it serviced repaired Parts anything the guy wanted a hundred euros just to talk to me just to talk to me you know honestly it's a disaster I needed a small part for it I had to jump the whole tone on the only way you can get this thing fixed it to take it off your table and ship it to this guy in the middle of nowhere with a huge amount of money and hope you get it back within the year it was the worst experience I've ever had he has Distributors if you Google to tell him you'll see there are people that sell this nightmare meanwhile the turntable I bought from George Merril 30 years ago I picked up the phone and called the same phone number he had 30 years ago and he picked the phone up when out of his way to help me rebuild my table for next to nothing look at Graham look at triplanar buy yourself a vintage Grace go through the recommended list don't buy them or you can't get it fixed you can't get service on it you can't get parts it was a major nightmare for me |
The problem is relating down $5,000 for a piece of equipment any piece of equipment and when the time comes that you need an arm clamp or you need technical support or you need to wait or you just need to think service that mean sooner or later everything you buy is going to need to have something done to it there is no service we had a DP six or more than 20 years and it was a great tone on until I needed self service at that point it became junk I don't like these people that build transports don't have Parts years later when you have to junk your $10,000 piece cuz it can't be updated anyway that was my experience I would never own a mortgage product horrible horrible horrible horrible horrible horrible horrible horrible |
Once again the moerch a great sounding tone on the problem is there really is not much in the way of support or service I really just couldn't understand spending that much money on something and not being able to get a part for it or get service in my case the small clip that holds the tonearm on broke I couldn't get it replaced I mean I I worked with all their Distributors I called Hans Henrik moerch I emailed after by the year we gave up and jumped it total joke |
biznipian Once again the moerch a great sounding tone on the problem is there really is not much in the way of support or service ... in my case the small clip that holds the tonearm on broke I couldn't get it replacedThat's awful. I'm always sorry to hear about problems such as this. Did you try contacting Hart at Audio Advancements? I think he was once a U.S. dealer. |
- 21 posts total