Add a Warranty section to Audiogon classified ads?

A very good idea - it would help those folks short on 'net market experience from stepping into too much doo. However, since it is not a seller tool I can't imagine that it will get much traction unless 'it was damaged in transit' is an exception to the warranty. :-)

How would that clear up disputes? IMO it would just give them more to dispute about with even less clear issues ie: negligence, abuse, over use, cat hair, return shipping etc... In the discussion you mention it is clear to me that the buyer was too quick to say all was well, and the seller is not honorable enough to take the hit. FWIW.

Hi Tvad, I think in theory it would be a great idea. However, as a retailer of used equipment in other arenas, here's some of the more common complaints we get.
1. But I didn't open it for (name the time frame past the warranty)
2. It took longer to ship, so I didn't have it (name the earranty period)
3. My wife/kids/husband didn't tell me it was here
4. But its 92 days, that's not fair.
5. You asked for UPS ground, and that time counts towards the warranty.
6. weekends shouldn't count

Ad infinitum.


In my industry, the better dealers give a 5 or 10 day right of refusal for any reason, and take digital pix of the instrument in the box, ready for shipping. As long as the unit does not come back damaged, and the customer calls and ships within the ROR, then we take the unit back. However, we occaisionally have customers we are virtually positive are just either getting free rental, or trying out for free, so we are careful as to whom we do this with.

It seems the best deal is to put in writng for each transaction between buyer and seller what the exact terms are, and then honor them. The biggest problem I have had in buying on Audiogon personally, has been liberal ratings of equipment by the seller. If it looks like it came from Fred Sanford's back trailer, it;s probably not an 8 :)