Anyone ever have claims for damage with UPS?

If you know that you packed it correctly, submited all the required paperwork, and they still deny your claim, take them to small claims court. Small claims court is a hassle for them and if they don't show up you could win by default.

In the past I have shipped stats via air. Recently when I needed to ship an item, I was told since 9/11 that I could not use air freight at all. I next went to Bax Global and was told that they will only accept shipments that are from business to business. They will not take shipments from an individual.

Good luck with your case.

my 2 cents, just had usps treat my amp as a football and drop kick it from ny to denver. it was insured packed well and stamped fragile at least 10 times by the post office. scratched, bent face plate etc....they said it would be difficult to file a claim....what the hell is the insurance for!!!
alan

It will take a class action suit to get UPS to change there ways regarding how they deal with claims, I'm not sure why they sell insurance,except to increase thier bottom line.

That's right and if it is not 2" or more of foam, they will not pay. They will gladly insure them, but even if it is factory packaging, they can refuse paying. They destroyed 3 pairs of speakers I had sent using them and now use Fed Ex with great results. Never send speakers with UPS or you will be sorry :-(

Update on my earlier response regarding sad experiences w/FedEx Ground: after their initial denial of my claim on the damaged PSB 5T speaker, I called and spoke with the guy who authored the denial letter and told him I took photos of the damaged box and speaker. Note: ALWAYS do this! He asked me to email them to him, and 2 days later he emails me back saying he's paying the full amount of the insurance and refunding the shipping costs! So--ALWAYS protest and dispute their claim denials, persevere, and never get nasty over the phone. I should have my refund before the year is out!! Good luck to you too.