Anyone solved MF Tri Vista SACD problems?

I am starting this thread for my friend who bought this Musical Fidelity Tri Vista SACD player as used two years ago. Now the transport mechanism and also the servo board (we think) are broken. Does anyone know if there still is some company who can repair these players or modify them with new parts (transport+servo board). It seems to us that Musical Fidelity has moved forward and abandoned its old Tri-Vista customers. No help from their side at all. All info/help is appreciated.