ARCAM AVR600 Reliability Issues



I'm considering the purchase of an ARCAM AVR600 but have read a lot of older posts on various forums about reliability/operational issues with it - weird noises from the speakers, the unit freezes up, random volume changes, etc.

Has anyone had similar experiences? Have the more recent firmware updates addressed these issues?

The sound of the ARCAM blew me away but I don't want to invest in a piece that's going to drive us crazy. I'm also considering the Integra 80.3 and the NAD T187 to use with my existing power amps. Any thoughts on those units in comparison to the ARCAM?
audioengineer99

Showing 1 response by yachadm

Firstly, as an Authorized Service Center only, let me clarify that I have no incentive to sell anything. I provide only Service.

I have serviced many hundreds of these AVR models over the years, and the problem areas are as predictable in each and every unit as summer follows winter, and in 99% of cases, very clear to repair, PROVIDED that the service technician doing the work does not try to cut corners to make a quick buck.

There is a solid and comprehensive work schedule to transfer these well-designed (but populated by iffy components) machines into the built-like-a-tank"s they were supposed to be.

If the technician skimps on anything, you are guaranteed to have continual problems.
If the technician does ALL the work conscientiously, you will enjoy many years of trouble-free satisfaction.

There is NO short-cut to reliability.

With absolute confidence, I recommend to any potential owner who is looking at these AVR's to pick up a used unit, if he really wants it, do the comprehensive overhaul even if it's still "working", and sit back and enjoy.

Menahem Yachad
CondorAudio
Jerusalem Israel