B&W support is really good. But their charges for parts are incredibly expensive. I had a tweeter voice coil wire partially fall off(an intermittent connection resulted) on one of my 801 series 3 speakers a couple of years ago. B&W took care of it immediately under warranty. But am I happy I did not have to pay for this part on my own. I suspect you could buy 2 complete speaker systems if you had to buy them by parts. Moral: It can pay to buy from a B&W dealer under warranty.
B&W Help... tweeter problems!
I have a pair of B&W Silver Signature 30s and this is the second tweeter that has fried. Has anyone out there experienced any problems with the Silver Signatures? I don't think I have a problem with the amplifier (Jadis Defy 7) and I am very careful about not overdriving the speakers. I am starting to question whether the silver voice coils are up to the task. This is more of a pain than anything but a pair of speakers this expensive shouldn't be going through tweeters!