Brand New Warped albums!


First, let me say I LOVE Music Direct.  They have always provided me with good service, very quick shipping and very high quality products.  I will be a forever customer.  I received 4 albums for Christmas that I ordered.  I received Pink Floyd "Obscured By Clouds & "Meddle" and also Led Zeppelin 2 and 4.  All but one of the albums were warped.  I contacted MD and they arranged 3 new albums to be sent to me and I returned the old ones at no charge to me.  All 3 of the new ones were warped but I decided to live with it.

Last weekend I ordered 4 more albums from MD, Yes "Fragile" & "The Yes Album Box set recorded at 45rpm.  I also received Stand Up by Jethro Tull & DSOTM by Pink Floyd.  The packaging was more than perfect.  Excitedly, I opened and played the first record from The Yes Album box set and the record is severely warped.  It is so warped that the tonearm looks like it's going to fly off the record!.  I haven't played the other records yet and will probably play them on Saturday.  I did not write this to bash MD as I know they will do right by me but I am concerned about receiving so many warped records.  What I would like to know is this the new normal?  I can't believe I just have bad luck.  All of the records were 180gram vinyl.

I would like to hear from others who have ordered from MD and if your records arrived warped.  Again, let me be perfectly clear....I am not blaming MD as they just ship out the records which they receive from their distributor and have no way of knowing if the records are warped or not and they always make good on anything the customer finds unsatisfactory.  Am I being too picky?
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Showing 7 responses by slaw

Hey, I bought the Vinyl Flat which is around $150.00 shipped.  If you decide to go that route I can give you some tips on using it.
No, not picky at all. I made the decision to get a record flattener years ago to make my life easier.

I'm surprised MD paid for return shipping! I've been a customer from day one and they never offered that for me. One of the main reasons I went to SSD for all new lp purchases. Now that option is gone.
@bdp24 ,

I may start a thread for the Vinyl Flat /user’s tips if there's noting out there already good enough to add on to.
@jrphde,

There are quite a few "I have not used", or "is a good idea", or  "If you try". I assume you've tried a few things but …… there seems to be no definites in your post.
@qdrone ,

Your experience with the 45rpm Yes is opposite from mine in that mine had bass that was previously not there.

Never wait to play lps, my friend,.....for that very reason.

I must have lucked out on my Yes Album Box. You win some, you lose some.