Cable Company Contracts


Probably wrong section to post this, just wanted to share something.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.

That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.

Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
mental

Showing 1 response by kingbarbuda

Most cable companies like Comcast Xfinity try to sell bundles I think most people don’t need, since more and more people rely on their cell phones instead of getting a home phone line the companies try to bundle you into. My advice is to cut the cable tv cord and just purchase the internet only plan you want. Agree to the phone only if it makes your combined package cheaper than internet alone. Years ago I moved to 300mbps internet alone and purchased my own DOCSIS 3.1 modem to be future proof. I signed up for PlayStation Vue for tv. But that is changeable easily. Concentrate your dollars on speed and bandwidth for smart home devices, streaming, etc.