Cable Company Contracts


Probably wrong section to post this, just wanted to share something.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.

That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.

Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
mental

Showing 1 response by moofoo

Dumped cable TV about 3 years ago. Just kept the internet service and have no land line. Got 2 Smart LG 4k TVs for Netflix and Prime, hard-wired to my router. You can run a long ethernet cable through walls and under floors without degradation to the signal. Got one of those HD antennas for each TV picks up about 25 over air channels for local news, etc. and PBS, ETV.  Got no cable boxes, own my modem and router. Use Sling during college football season only for my Tigers, then cancel it (Sling even encourages such with a question on their site, something like “ Favorite team season over? No problem”. In the past when I had TV I had one experienced installer do something incorrect and next installer came out to correct it and pointed it out. Company sent me wrong box for services I was getting, bill kept going up over time for TV, it was all a real mess. I will never go back to cable TV programming.