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comcast upgrade

hi guys
this week comcast did an upgrade in our area.to me it was an downgrade.
first thing that happen was my box would not keep 1080 or 720 on the hd stations when the tv was shut down,it woud revert back to 480.after 4hrs with 5 different so called tech people,they decided i needed a new box.
with the new upgrade there is no way to get into the settings to install the pass through which reads resolution the station is transmitting and the box picks up and changes to 1080 or 720.on the hd channels it stays on 1080 now.
ok i can live with that but my big issue is that you now can`t change the setting on the audio to 2channel and disengage dolby 5.1.i run a optical from the cable box into my cary sacd player for audio on movies.my system is not compatable for dolby.
anyone else running into this dilemma
thanks
Al
alpass

Showing 3 responses by mapman

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mapman
15,679 posts
 
So was teh upgrade to enable 1080 ppi?

I've noticed my Comcast HD appears to be 720 ppi.

What is required for 1080 exactly?

I'm not a big TV guy so it has not been a big issue for me but my tv can do 1080 so if I am entitled to that I would want to get it.
mapman's avatar
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mapman
15,679 posts
 
"you will be able to install 1080i not 1080p"

Cool. How? Does it cost more?
mapman's avatar
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mapman
15,679 posts
 
Got it. It worked. Menu button with box off brings up a config menu you can set tv resoultion with. Power button then exits and saves.

Much better! Thanks so much Alpass!

Is this an "undocumented feature".

Typical Comcast. Their whole system is geared to their benefit by default, not the customer's. Its up to the customer figure out what they can. I suspect most people just give up when they have a problem due to common long wait times or long travel distance to the nearest overcrowded service center.

I guess one can switch to a competitor if you want but that can be quite the inconvenience as well.

I think no company I can think of gets my goat as much as Comcast!
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