First, you should try to get yourself invited into their living space to hear for yourself what they are complaining about. Regardless of the outcome this will be very informative. Perhaps it is just the placement of your speakers that could be altered.
Also, you might try a little extra padding between the speakers and the floor. Moving your speakers away from the wall or out of a corner can help. Are your speakers atttached to the wall?
You can also agree that you will use certain settings at agreed-to hours.
Here's a crazy one. I have experience in one housing situation where the ambient background noise is so low that you can hear anything, including a 'power piss'. It might be possible that your music is too loud because the building is so quiet. Buildings near high traffic areas hardly ever get noise issues between residents.
Anyway, try to be 'the nice guy' and you will enjoy your home more. If they turn out to be unreasonable you will have a history of co-operation on your part to rely on should they begin to involve third parties.
Also, you might try a little extra padding between the speakers and the floor. Moving your speakers away from the wall or out of a corner can help. Are your speakers atttached to the wall?
You can also agree that you will use certain settings at agreed-to hours.
Here's a crazy one. I have experience in one housing situation where the ambient background noise is so low that you can hear anything, including a 'power piss'. It might be possible that your music is too loud because the building is so quiet. Buildings near high traffic areas hardly ever get noise issues between residents.
Anyway, try to be 'the nice guy' and you will enjoy your home more. If they turn out to be unreasonable you will have a history of co-operation on your part to rely on should they begin to involve third parties.