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Don't buy from HigherFI.com

The owner of Higherfi is Chris Moon, previously of moon audio. I bought a MagLev table from him that was supposedly able to buffer vibrations into turntables and other audio equipment weighing under 80Lbs. I paid $540.00 for item to be delivered, and wow ! was I shocked at how shoddy this thing was! The pistons would get stuck at an angle preventing them from "levitating". After contacting Mr. Moon, he explained that his ebay add clearly stated "no Returns or Refunds". My bad I missed that. He then generously offered me an RMA number with 20% restocking fee if I paid shipping. I shipped it back and he refused signature. Item was returned to me again. Be real careful buying junk from this shady Chris Moon character. I learned my lesson. Hope this helps somebody else.
rbtmumm

Showing 3 responses by gdnrbob

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gdnrbob
2,421 posts
 
I think Ebay has protections for you. I tried to negotiate with a seller who said everything was 'as is', but they (Ebay) said they have a money back guarantee policy regardless of what the seller says.
I would contact Ebay directly with all the emails, which I hope you have kept.

Funny, I was looking at that listing for a while and was wondering if the Mag-Lev would work. And, why it was so heavily discounted.
B
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gdnrbob
2,421 posts
 
@OP,
Ebay has a concierge service that they offered me. I have to say it really is pretty good. I wonder if you can opt into it?
FWIW, the seller has to refund you should the item not work as described, even if they say it is 'as-is'.
Bob
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gdnrbob
2,421 posts
 
@wgutz,
Thanks for posting your experience with the Mag-Lev. It looks interesting, but whether it does what it should is another matter.
B
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