I purchased a Cary 306 SACD player from them years ago and the drawer gave me fits.
Even though they claimed it was a new opened unit. After the ordeal, I checked the serial number and found that in fact it was several years old.
Cary Audio was also associated in this because I think they sell to Higher Fi reconditioned or refurbished units. The drawer under Higher Fi warranty (90 days) was serviced by Cary in which all they did was "grease and adjust the skids").
However, the drawer would actually draw the discs inside and not reopen. Now out of warranty, ( 6 months) Cary said I needed a new circuit board at a cost of $1000+. I paid the repair and sold it. Higher Fi did not agree to recoup my costs.
So, for me, no more Cary and no more Higher Fi.
Audiogon please don’t delete.
ozzy
Even though they claimed it was a new opened unit. After the ordeal, I checked the serial number and found that in fact it was several years old.
Cary Audio was also associated in this because I think they sell to Higher Fi reconditioned or refurbished units. The drawer under Higher Fi warranty (90 days) was serviced by Cary in which all they did was "grease and adjust the skids").
However, the drawer would actually draw the discs inside and not reopen. Now out of warranty, ( 6 months) Cary said I needed a new circuit board at a cost of $1000+. I paid the repair and sold it. Higher Fi did not agree to recoup my costs.
So, for me, no more Cary and no more Higher Fi.
Audiogon please don’t delete.
ozzy