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Help with kef r900 issue

I bought a pair of kef r900 speakers from kefdirect in April 2018. I enjoy them most of the time, but with some vocals, e.g., Alan Jackson, Allison Krauss and Mary Chaplin Carpenter, at nearly any level, they sometimes make a ripping, tearing or distorted sound that is hard to describe. Initially, I used a McIntosh MC202 with 200 rms, and now a Rotel RB 1590, with identical results. Initially, I used a very old Transparent Musiclink cable and now a Transparent Plus, again with identical results. I’m about to dump these unless I can figure it out since KEF has no one in the NW to repair them and they advise against paying to ship them (I agree). Before I write them off as a bad bargain, theories are solicited! Thanks
128x128maritime51

Showing 4 responses by itzhak1969

itzhak1969
369 posts
 
It’s a big risk to buy without demo,if you don’t like the Kef sell them .what you're describing is typical to overbright speakers .Next time make sure to make a demo before buying.
itzhak1969
369 posts
 
If it happened to one of the speaker it must be defective one but you are saying both speakers have thisamdvit never distortion and that you never experienced this before so it's very strange,Did you try to change cables?

itzhak1969
369 posts
 
Try to change to upmarket power chords cables sometimes it can make the sounds better and smoother.Because you have this disturbance on both speakers I assume that there is some misfit between your system to the speakers that can be solve.
I am pretty sure that if Kef have had problems with this specific model they would be aware of it and change your speakers immediately.
itzhak1969
369 posts
 
Kef offered you  a reasonable solution and will fixed the problem under warranty but you are not willing to go into this process,I can understand your frustration I would probably do the same and change the speakers to other brand.
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