2. misc-audio
  3. 1423694520

How Pathetic is Welborne Labs?

You would never believe this story. Welborne Labs sent me someone elses power supply in error. I advise welborne, they send me a return label. I ship back the power supply. I get a phone call from the person who received MY power supply from Welborne. Welborne sent them my personal info in the form of a shipping label for us to swap power supplies! Its a swap meet! AMAZING! so, I send them mine, they never send me theirs cause this 'guy' calls them and says he will send me his (cant make this up). Well, he is snowed in so he has not been able to get to a post office (and this is my problem because welborne labs is PATHETIC). Great promo for Channel Island Audio. Get your power supplies from them.
128x128cerrot

Showing 2 responses by rocl444

rocl444
5 posts
 
I ordered a week before Adamand and heard nothing for a month. I sent 2 emails in a week and got no reply. I contacted Paypal and opened a dispute. After 2wks Paypal and I had still heard nothing so I escalated it to a claim. Paypal still got no reply so they accepted my claim and reimbursed me 2 days ago.I am both relieved and annoyed.

I wish I had a great LPSU at the price they offered, but will now get one from HD-Plex who I think I can trust and and will give more options.
rocl444
5 posts
 
Before I clicked on my order I did a search for welborne labs and found only a couple of things that were from a few years ago, plus this thread which at least indicated I had a good chance of getting a psu in the end. I incorrectly thought they had upset a couple of ppl and now were OK.

Thankyou Paypal!
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