Manley Chinook


In Dec 2015 I purchased a Manley Chinook SE from Upscale Audio.  The box I received and serial number stated a SE version but it was actually the standard version.  Kevin D. asked if I wanted to return for the SE model and we agreed that he would send me the Philips PCC88 tubes instead.  This weekend when I went to the room for a listening session once I powered up the Chinook a loud hum persisted.  I checked all connections and they were good.  Changed the tubes - still hummed.  Changed the ICs - still hummed.  Moved to another audio setup - still hummed.  But, after being on for about 30 minutes the hum lessened but a scratchy/crackly sound could be heard in the background.  Yesterday I sent it back to Manley for diagnosis.  I estimate there is less than 20 hrs use.  When I bought this unit I did my research and felt that this would be a workhorse with no problems.  Has anyone else experienced this type of phenomena with the Chinook.  I have hooked my VPI TT back up to my onboard phono stage on my McIntosh C2300; as good as the Mc is I miss the Chinook.
miner42

Showing 1 response by swampwalker

Seems to me this is the price of admission for buying over the net vs. from a B&M store.  Sounds like you are paying one way shipping and they are covering the return.  It sucks that the unit is not right, but that's the world we live in now.  Of course, if you want to go back to the day when your local dealer sold at full retail and gave you 10 cents on the dollar for your trade, well, then you probably would not have had to pay one way shipping. 

Now if you were a walk-in customer, Kevin should cover getting it back to the service center.