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Problem - Gain out of my cable box to my Processor

I'm connecting my Cable Box to a surround processor (Meridian 565) using an optical cable. The sound is very low, I have to really crank it to hear. Tried using a digital cable and have the same issue. The sound is normal if I use either of the same connections coming from my bluray. Anybody had this experience? WHAT TO DO?

Thanks
Oscar
matanga

Showing 2 responses by bdgregory

bdgregory
1,580 posts
 
check your cable box setup. Mine have the ability to control volume output. You can switch the volume between variable and fixed. Chances are you have it set on variable (many come that way default) and the volume level on the box is set low. You can either switch it to fixed, or turn the volume up (though I would put on fixed as the digital volume controls can't improve fidelity).
bdgregory
1,580 posts
 
I have Comcast and the same problem.
In the set up menu you can adjust for high compression, light compression or no compression, but no volume level.
I have Verizon FIOS and it has both Compression as well as fixed/variable volume output. I previously had COMCAST but that was a long time ago and I don't recall what my setup options were. I believe there are devices that will level volume outputs for all channels, but I think they cost a couple hundred $s and it ticks me off the service providers won't do this w/i their systems.
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