Rogue Metis pre amp


I'm getting a rogue Metis next week, anyone out there using this with good results? In a few reviews it says it's loud. Not sure what that means but I'm sure it will be better than my 20 year old solid state.
fruff1976
I don't think it's a ground issue because I've tried all ways to correct that including cheater plugs etc.
Noisy as in buzzing/humming/ combination of noise that is distracting. Sort of like the sound of a refrigerator but maybe a little more high pitched.
I don't recall mine being that loud...

This is at what volume and is there any audio track playing when this occurs?

How about when you use the volume remote... do you hear a buzzing noise?
UPDATE: I took it back to the dealer and he confirmed their was a problem with it. Rogue agreed to send an new one immediately. The customer service from Rogue and my dealer has been outstanding regarding the matter. I'll have to see how this one turns out.