Rogue Metis pre amp

Owned the Metis. It is rather noisy for a tube preamp.... have the Cary SLP-05 now and it is much quieter in all aspects. The Metis is a good pre, it gave me a good taste of having a tube pre paired with a SS amp.... very nice combo I think.

Do not ditch the Metis just yet... what exactly is noisy? Do you think it could be a ground issue?

I don't think it's a ground issue because I've tried all ways to correct that including cheater plugs etc.

Noisy as in buzzing/humming/ combination of noise that is distracting. Sort of like the sound of a refrigerator but maybe a little more high pitched.

I don't recall mine being that loud...

This is at what volume and is there any audio track playing when this occurs?

How about when you use the volume remote... do you hear a buzzing noise?

UPDATE: I took it back to the dealer and he confirmed their was a problem with it. Rogue agreed to send an new one immediately. The customer service from Rogue and my dealer has been outstanding regarding the matter. I'll have to see how this one turns out.