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VPI Customer Service

Recently ruined one of my self adhesive strips in my VPI stainless steel clamp. Called VPI on a tuesday and on friday received 5 strips in the mail. Its very refreshing to see a company still producing excellent customer service and the service was without charge. Want to extend my best to the crew at VPI for their excellent and expeditious work.
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Showing 1 response by arnold_layne

arnold_layne
141 posts
 
I'd like to add my kudos to VPI for their great customer service. I have an older Scoutmaster with the old style arm clamp. It kept me from being able to use the outer ring clamp due to the tonearm not clearing the tone arm clamp before contacting the ring. Emailed Mike, and he sent me an upgraded tone arm clamp no charge. If I decided to upgrade my table it'll be another VPI.

Steve
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