What happened to the "club atmosphere" of Audiogon?


Hi Goners!

After 12 years as a member hear i have developed some questions based on my observations of Audiogon in the last four to five years...

When i joined it was a fledgling group of "music lovers" who now brand themselves, quite often it seems, as "audiophiles"! [ whatever that REALLY is...:-)
The boards were helpful, very helpful and almost never negative but like a brother [be it older or younger] discussing the finer points of a product,company, design etc...

It was known that you could score wonderful, WELL MAINTAINED audio and video products sold at a fair price and with confidence that the person who sold you that item would stand behind it!!

It was the CULTURE of Audiogon that made it so very special to me, in fact it has been on my radar every day since i joined!

I have been a seller, buyer, trader, cartridge seller and have noticed disturbing trends:
Seems if anything is mark "USED", even 5 minuted old, it should, at best, garner only 50%
Lowball offering has become rampant here,trying to then add insult to injury by asking the seller to pay shipping!
Nasty,curt e-mails without any simple courtesy and professionalism...Now i am painting with a broad brush BUT all of these negatives , and more i will not go into from this vein, have reduced this site to a "virtual close out Wharehouse" of close out merchandise or find your ads not even getting a question about your ad!!

I for one enjoy the banter with long time posters, some of who have earned my respect with they're
 witty yet insightful comments...

Has anyone else felt Audiogon's best days have come and gone if we follow the present template?
Thanks and keep the responses civil and helpful please!

128x128azjake

Showing 2 responses by nsgarch

A few years ago, the "financial partners" in this site decided the site should be making more money.   Nothing wrong with that, as a goal;  the times were changing.  The simplest way to achieve that end would have been to raise prices, right?  Increase the price of the ads;  maybe put them on a sliding scale tied to the advertised price of the item.  And perhaps add a small annual membership charge.  Unless the increases were outrageously high, no one would have objected.  And no one would have left the site in disgust.   But that's not what happened.

The partners didn't understand the "club" culture of the site, nor had any of them interacted with the members before then.  They imagined they could be the "eBay of Audio".  And it never occurred to them that Audiogon was, in fact, a club  (or that eBay was not a club!)  So they decided to follow the eBay model:  specifically, they would make money by adding a fee to every transaction, and (in the beginning) never considered raising the ad prices or charging a membership fee.

As a result, it became necessary for the owners to micromanage the members' interactions;  to make sure they didn't communicate privately or make deals without telling Audiogon;  just like eBay does.  When the fellow who originally conceived Audiogon balked at that approach, they forced him out (like when Steve Jobs, the 'soul' of Apple, was forced out) and that was the end of the "friendly" Audiogon.

So there's no point in talking about the "different kinds of members", and how they behave.   People are people;  but the Audiogon culture is no longer genuinely warm and welcoming.  And many of the oldest members  --  those with the most knowledge, and the patience to provide the best answers over and over again  --  many of them no longer feel inclined to freely contribute their time and knowledge to what has become a purely commercial enterprise.  It's a shame, because it didn't have to go this way . . . . . .  
.
If one is offended by extremely low offers, you are probably too attached to your equipment and shouldn't be selling it (OK, only kidding! ;~)  But there are two solutions:  either ignore the offending offer (and put it out of your mind!) or don't offer to entertain offers (you'll probably get some anyway  --  and they'll be serious, not lowballs!)

While I agree the current culture seems to me somewhat less congenial than in the 'old days' I think it may be partly due to the internet culture in general, and it doesn't bother me that much.  The two main reasons I don't shop here much anymore (well three actually, but I'll get to that) are:

1.)  The overwhelming presence of commercial sellers and retailers on the present site.  Every time I do a casual tally, it comes to just about 50%.  So the likelihood that something you're looking for is for sale by a private individual is about 50/50.  Or to put it another way, half the items you searched for, and half the time you spend browsing, will be a waste of your time (unless of course you're looking to pay 'retail'.)   Although not specifically banned, commercial sellers were never encouraged to use the original site, as it was clearly meant for private classified listings.  I don't mind that the current site has both, but they should definitely be kept separate.  Especially since these commercial users enjoy privileges/features not offered to private sellers.
2.)  Due to the cost of listing and selling on Audiogon, (and on eBay too) prices run a little higher than on free sites like USAudio, AA Trader, etc.

The "third" reason (which has nothing to do with Audiogon) is that it's become unnecessary to browse individual 'audio classified' sites anymore.  I use HiFi Shark exclusively.  It's free, and it scans every audio classified site in the world (plus eBay and Yahoo) and sends me an email (with links!) the minute an item I'm looking for gets listed.  It also provides up-to-date information on all recently sold or expired listings, which is a big help if I'm planning to sell something  --  check it out
.