Regardless of the friendly retailer act this is strictly a business based on making a profit. By appointment only is just a way to better lock in the possible future customer under the guise of superior service. Providing food and drink helps create a minor sense of obligation on the customer side. This all helps the salesperson build a sense of trust that some customers forget is based on them paying rent and bills. If he/she is trying to sell you something they are a salesperson, no matter how they carry on about their love for good sound. Unless the retailer is also the manufacturer they are not responsible for the good sound, it is all just trial and error until the right source, amp, cable, speaker and room combo is found. Of course they will also explain the gear they carry is what they found to be the best, usually followed by saying they used to carry the competitors brand but it just didn't sound as good.
Anyone with common sense can see through the BS if you dodge the thousand word responses/explanations. For the record I support B&M stores whenever possible but this sales pitch littered all over the forums is ridiculous.
Anyone with common sense can see through the BS if you dodge the thousand word responses/explanations. For the record I support B&M stores whenever possible but this sales pitch littered all over the forums is ridiculous.