2. speakers
  3. 131668-103765

Wonderful visit and 5-star customer service at Audio Doctor in Jersey City, NJ!

For those interested in auditioning the new Paradigm Persona series, as well as other high-end brands, with the benefit of highly personalized attention and 5-star customer service, I would like to recommend a visit to Audio Doctor in Jersey City, New Jersey- they have some of the largest showroom space in the NY/NJ area, and such great customer service, period!

Audio Doctor is currently the only dealer in the NY/NJ area allowed to demo in-store/sell the Paradigm Persona speaker series, so I trekked there yesterday to audition the Paradigm Persona 3F and flagship 9H stereo speakers, which both proved stupefying and extremely impressive for their price points in as far as clarity, detail, and sound stage are concerned.

The owner, Dave, is such a wonderful guy. He gave me a personalized tour of his well-built home theater room (100+ inch projector set up with KEF speaker system, excellent room treatments, very comfortable seating, etc.), and also a tour of other five-figure speaker brands on display.

Crucially, for the Paradigm demos, Dave allowed me to bring my own interconnects and speaker cables, and also to use identical separates to what I have at my place so I could ascertain for sure what the Paradigms would sound like in my home setting. I was also pleased to see many low-budget speaker/separates set ups for those on a tight budget- all on display.

Last but not least, Dave and his wife prepared a wonderful dinner for me while I was speaker-auditioning- the tastiest Mexican Tacos I have ever had! I spent a total of 4 hours at the store, and Dave even gave me a lift back to the PATH train station (I live in NYC)... so without a doubt, I would rate the customer service at this place as the best I have ever seen in my years of visiting audio stores on both coasts.

So for the NY/NJ area audiophile crowd, Audio Doctor merits an in-person visit and comes HIGHLY RECOMMENDED!!!
ph2

Showing 1 response by ronrags

ronrags's avatar
ronrags
182 posts
 
Well said Kalali. There are those members that are so negative no matter what the topic. I read this forum daily for information and ideas but I'm turned off by these individuals who turn these forums into a venting platform. Take it from one who is retired, life is too short so chill out.

I have no issue with a dealer trying to promote a product or themselves on this forum. What's the big deal? You have the option to read it or not. For some it may be the opportunity to connect with a particular product and the dealer. I remember my brother and I spending many Saturdays in the early 70s visiting store after store in Manhattan. Back then we had the opportunity to compare many brands before deciding which system to buy. BTW- We both choose KEF speakers.

Today there isn't that luxury so promoting products and making potential buyers aware of the existence of these dealers is great for our hobby. 
More to discover