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Wonderful visit and 5-star customer service at Audio Doctor in Jersey City, NJ!

For those interested in auditioning the new Paradigm Persona series, as well as other high-end brands, with the benefit of highly personalized attention and 5-star customer service, I would like to recommend a visit to Audio Doctor in Jersey City, New Jersey- they have some of the largest showroom space in the NY/NJ area, and such great customer service, period!

Audio Doctor is currently the only dealer in the NY/NJ area allowed to demo in-store/sell the Paradigm Persona speaker series, so I trekked there yesterday to audition the Paradigm Persona 3F and flagship 9H stereo speakers, which both proved stupefying and extremely impressive for their price points in as far as clarity, detail, and sound stage are concerned.

The owner, Dave, is such a wonderful guy. He gave me a personalized tour of his well-built home theater room (100+ inch projector set up with KEF speaker system, excellent room treatments, very comfortable seating, etc.), and also a tour of other five-figure speaker brands on display.

Crucially, for the Paradigm demos, Dave allowed me to bring my own interconnects and speaker cables, and also to use identical separates to what I have at my place so I could ascertain for sure what the Paradigms would sound like in my home setting. I was also pleased to see many low-budget speaker/separates set ups for those on a tight budget- all on display.

Last but not least, Dave and his wife prepared a wonderful dinner for me while I was speaker-auditioning- the tastiest Mexican Tacos I have ever had! I spent a total of 4 hours at the store, and Dave even gave me a lift back to the PATH train station (I live in NYC)... so without a doubt, I would rate the customer service at this place as the best I have ever seen in my years of visiting audio stores on both coasts.

So for the NY/NJ area audiophile crowd, Audio Doctor merits an in-person visit and comes HIGHLY RECOMMENDED!!!
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Showing 2 responses by shadorne

shadorne's avatar
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shadorne
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Excellent write up! This kind of service makes it worth buying from people like the Audio Doctor! The value from being able to thoroughlytest equipment is priceless.

FYI I had an Anthem pre-DSP about 15 years ago. The AVM 20. I was extremely dissapointed as that pre-DSP is the only device I have encountered that audibly improved with a power conditioner. It was one of the best pre-DSP in terms of functionality I have owned but the power supply design was obviously 2nd rate.

Obviously, I upgraded and I am reticent to try Anthem ever again. Of course some people prefer gear that is finicky and unreliable but for me I got rid of this component as soon as I had the opportunity to do so. My philosophy is that if it isn't working properly in a normal set up then how can you ever know that it is performing 100% no matter how many conditioners you try!!!
shadorne's avatar
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shadorne
7,333 posts
 
@gpgr4blu 

I think you are the one being impolite here. This thread was about a good audition experience at Audiotroy's store. All too often I have been ignored in high end stores and I was made to feel like it was a big imposition to get a demo. Sometimes the sales people notice my rose gold daytona and then I get swarmed upon and that is just as unpleasant. I will definitely check out Audiotroy's store next time I am in the area. This thread was useful to me and no doubt others.

If you object to Audiotroy's comments on other particular threads then I recommend you should make your comments on those specific threads and not rain on his parade here. Your criticism maybe warranted on those threads but in the context of this thread you just seem to have a childish gripe and desire to spoil a positive experience.


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