Which companies deserve a star for Christmas

One more that I forgot: USA Tube Audio

Happy Holidays to everyone at the following companies!

Aerial Acoustics
Ayre Acoustics
Clayton Audio
Eden Sound
Jensen Transformers
MUSE Electronics
SMc Audio
Sound Anchor

Stellar service ranging from hand-delivering large amps across several states, to fast turn-around and easily incorporating special requests on upgrades, to totally remanufacturing a flawed product at no cost and without the least bit of hassle, to fronting products for home trial at no cost (and without my asking), to speaking with owners and other key staff who cheerfully answered questions about their products; the above companies have all exhibited what I consider the “Gold Standard” of customer service this past year, and each have my full and enthusiastic recommendation applying to both their products and their people.

Aesthetix Audio couldn't have been nicer or more considerate in their dealings with me. Always helpful even though I was buying a pre-loved Janus from another Audiogoner. Communication was great and their courtesy and kindness went well above the call of duty. A special thanks to Glenn Buckley!

Another vote for Aesthetix & Glenn Buckley! I had the exact same experience as Ucmgr.

Logitech Squeezebox is also great with their tech support . . . one of the best.

As for ATT, their business model seems to be based upon what's convenient for the company, not what's best for their customers. And what's with the Federal privacy law statement before they can look at your records and talk to you? They have the information already and they're talking to you about your own records. And as soon as the Feds asked for calling records after 9/11, they gave them up anyway.

Kevin at K&K Audio