Has anyone had any luck in contacting Dale Pitcher


Hi all : Could use your help in contacting Dale Pitcher of Intuitive Design. I have tried the work numbers and personal cell number with no luck for the past six months. I have an Essence amp which he has been unable to supply parts for a repair needed two years ago and a pair of external crossovers he has not returned for Essence subs that have set idle for the past 5 years waiting for his expertise.
indylotus
You got that right, Agear. Dale seems more organized and responsive than years ago, when it would appear that Lrsky dealt with him. In my own experience in recent years Dale has been fine to work with, no undue delays or lack of communication. I have one of his power bridges in for evaluation, and it's quite promising.
Brian, Dale me you were interested in picking up the bridge. Kool. I am glad you finally have one in your hands. Warning, they do take a LONG time to break in and go through some crazy changes. Mine tortured me me 6+ months.
I too have been dealing with Dale for many years, more than 20 to my recollection. And yes, he often takes money up front and is slow to deliver, but slow is not the same as never. He always delivers eventually and I am amazed at the performance of his products. I don't think I would label him as a crook but as an eccentric genius whose business model is problematic.
I talk to him several times a week. He can be frustrating but after setting up Alpha-Tech to service his older Essence equipment I had a chance to look inside the designs and talk to Zaw.

He really is his own worst enemy. The stuff is so hard to work on and designed beyond most people's capabilities that there is no way Dale could service product by himself while producing new equipment.
I have dealt with Dale for around 20 years from his time as Essence Audio in Lincoln, Nebraska to Intuitive Design in Wyoming. My entire 2 channel system is Dale's and I consider it to be incredible. But I can see how Lrsky feels the way he does. I put down many "deposits" and waited for long periods of time but Dale always delivered. I agree with Rlawry and Duane. Dale is an eccentric genius and honest guy but whose business model in my opinion is "I can't believe that he's still in business!"