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Great service from Mark Levinson and Madrigal

In this age of poor service, I would like compliment the folks at Mark Levinson and Madrigal. They work hard to service your equipment and return it to you asap. They answer questions on the phone or by email. This has not always been my experience or my friends' experiences with other audio companies who shall at this time remain unnamed.
Because of the companines commitment to customer service, the high build quality, and superb sonics, I would not hesitate to recommend the purchase of any of their equipment.
128x128sgr
ziff's avatar
ziff
18 posts
 
MADRIGAL HAS EXCEEDED MY EXPECTATIONS IN BOTH PRODUCT AND SERVICE FOR OVER 10 YEARS.
jvogt
212 posts
 
Superb service, outstanding build quality, a class act.
I've owned many brands of highend equipment over the
last 30+ years, and I've settled almost exclusively on
Levinson equipment (with the exception of my TacT RCS 2.0).
Resale value on the used market is among the best, a
testimony to the high regard the market places on this
equipment.
charlie4350
40 posts
 
Count me in as well. I am so thoroughly satisfied with Madrigal's product and absolute first-rate service that I can't imagine going anywhere else.
electrostaticman
59 posts
 
Count me in too. Warranty transfer, technical assistance,equipment recommendations or e-mails each have been answered in a timely manner. I too am a ML granduate and happy for choosing ML equipment & service. I agree finding these qualities now-a-days is rare.
angela100
435 posts
 
I sent this thread to Todd at Madrigal and here was his response -

" Thanks for sending the info and I'll gladly share it with everyone at Madrigal who works very hard to achieve this level of service.

Todd Sutherland
Madrigal "

-angela
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