classe/great customer service

Not surprised; they did a great job in receiving an item shipped from abroad, converting voltage, full check out and shipping to me in US, at a very reasonable price.

I've had some fairly unhappy service and reliability issues with Classe. In fact I was so turned off at one point that I went with another brand just to avoid anymore hassles. Maybe they are getting better....

I have also had bad service from Robert at Classe. I ordered new caps for a Classe 10 and he said they were no longer available so my amp was junk. My local store called the President of Classe who took care of the discontinued problem for me but I never received the caps - the amp is in my closet now collecting dust; it might be a good boat anchor.... note to self.