A Packing and Shipping Manifesto


A PACKING AND SHIPPING MANIFESTO (rev. 1)

# Some people have packing sense, and some of you DO NOT.

Learning makes up for some of these inadequacies.

# PEANUTS ARE NEVER USED. Period.
Heavy things just SHIFT in Peanuts, settle to the bottom of the box, and get destroyed.

UPS might decline insurance claims if only peanuts are used.

Peanuts are ONLY good for the space between an inner & outer box.

White peanuts are the tool of Satan, PLEASE use static=free pink & green peanuts.

# A "200# burst strength" cardboard box WILL NOT hold more than 50 pounds tops.

# Double boxing aka overboxing is your friend.

# BUBBLE WRAP is your friend.

Big bubble bubble-wrap is your friend, Little bubble bubble-wrap is usually not.

Bubble-wrap ages, leaks, pops, weakens and dies.

# FOAM & AIR is your better friend. 'Nothing' touching the equipment is better than 'something' even foam, touching the equipment. Look at manufacturers packing. Foam supports, Air (space=distance=protection)

Catalyzed Foam is certainly very good, though in some ways , foam + air is better.

# SHIFTING is BAD. Padding is not just padding, it is ANTI-SHIFTIING MATERIAL. Shifting creates G-forces.. you remember that stuff form high-school. "An object in motion has a tendency to remain in motion". Its what does on inside a dropped box.

# "Factory Box" is not a silver bullet.
Not all manufacturers packing is adequate for UPS etc shipping. Some is made really for multiple item bulk freight shipping on pallets.

Sadly, nothing is immune from a 20 foot drop off an overhead conveyor. 20 foot overhead conveyors DO exist! Many people have testified express shipping spends less time in the conveyor system.

Anecdotal Experience & Urban myth is all that exists, sadly, for choosing UPS v USPS v FedEx

UPS _will_ sell you insurance, accept a package, and then deny the claim for inadequate packaging.

# You always have too much insurance, until you need it, and then you dont have enough.

# You always have too much padding, until you need it, and then you dont have enough.

# It doesnt matter how much padding you put on top of the equipment, if you put none underneath the box.

# A box has no "TOP", inspite of your cute label and emphatic arrows saying otherwise.

# Everything is crushable. Bubble envelopes are adequate for very very few things. But yes, boxes are crushable too. But less so.

# Yes, nothing is fork-lift proof.

Some "Mailbox, Etc" places hire idiot teenagers without supervision to pack your $2000 amp. You are warned.

# BAG items before packing - especially you peanut-ers. Peanut debris deep inside connectors & thru vent holes is BAD.

VISUALIZE:
Imagine YOU are the Equipment in box: A mean delivery man is going to drop you, kick you, throw you into the truck that has crappy shocks in a pothole ridden city. How much padding do YOU need?!

Homework: VERY GOOD THINGS TO READ, ABSORB AND UNDERSTAND !!!

Read the UPS Shipping Requirements:
http://www.ups.com/content/us/en/resources/prepare/guidelines/index.html
http://www.ups.com/content/us/en/resources/prepare/materials/index.html
lester_ears
Great post!

Another piece of advice to consider - if you're going to send something that's expensive, and you do a good job packing it, it can't hurt to keep a digital camera alongside while packing it.

Take a picture at each step, showing the mandatory 2" of foam packing on all sides, the original manufacturer's box + packing, the double-boxing, and all other details demonstrating that you've done a top-notch job packing.

Then, when the UPS claims manager comes in and lamely photographs the destroyed package, you have an awesome BEFORE / AFTER contrast to show them how bad they destroyed your bomb-proof package. Remember, they only photograph it after the fact, and the packaging and everything will be dissheveled and won't look as "top-notch" as when you sent it. Use your pictures if you have trouble with their claims process.

Thanks again for taking the time to write this up.
You forgot to BLAME THE PACKER for problems!!
I am tired of poorly packed stuff getting blamed on the shipping co. AND the seller being a jerk about trying to collect. I firmly believe that the seller is TOTALLY responsible for shipping damage! and should bear 100% of the shipping insurance etc responsibility! If it arrives broke, the seller is screwed! NOT the buyer !!!
RANT over.
Excellent post. Thanks Lester. By the way, I have had good luck receiving relatively light items that were packed in peanuts. Maybe I've just been lucky so far.
addendum 1:
Hints from Heloise DIY #1
Home Depot ish places sell big sheets of pink 3M? exterior styrofoam in 1/2" 3/4" etc that can be cut into the needed size planks & boards.
someone suggested this to me as a way to protect speakers. they can be as big as the speaker
I agree that one should blame the packer for poorly packed gear, however, once a shipment leaves a packers point of origin, it is the property of the buyer(receiver). At least that's how it works in my business. Might be diff. for individual shipping co. but that's usually how it works.