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How quiet is your Rogue Sphinx?

I have a new Rogue sphinx, I don't recall the unit I demoed to be especially noisy but I do find my unit to have some noise despite other owners describing the model as 'dead quiet'.

In both 'standby' and 'on' there is a quiet though audible hum coming from the right hand half of the unit (maybe I can hear it through the vent on the top). You need to put your ears pretty close to the unit though.

There is also a similar hum to be heard through the mid/bass unit, audible about 2 feet away. This is aside from the more common 'hiss' that is also present. Oddly if I turn my balance control left all the way, the hum becomes much louder through the right speaker only and can be heard about 10 feet away. If I turn the balance to the right the original hum in the left speaker actually decreases in volume!

I am used to speakers having a hiss but the question I ask is do any other sphinx owners notice this extra layer of hum/buzz that varies with the balance control in this way? Is your actual amplifier unit dead quiet or does it have a faint hum also?

Just trying to figure out if my unit operates typically or otherwise.

Thanks in advance.
big_katydid
devilboy
818 posts
 
Joekapahulu, you would be wise to. How is it that two regular guys like myself and the person I sold it to heard two different problems immediately but the pros who built the thing didn't after having it for five days? Thankfully Rogue is not charging him for the "second" repair however I do believe he had to eat the shipping cost to send it back. ????????? Really Rogue? Come on.

As you said Joe, that's something to think about considering where you live.
foster_9
1,610 posts
 
Foster_9... "some noise from the balance is normal." Ridiculous statement, don't you think?

Yes, Lowrider that is totally unacceptable, from a quality control perspective or any perspective.
big_katydid OP
24 posts
 
Devilboy: so did the guy you sold the unit to actually get a repair?

I will give some feedback to my audio dealer (with the same noise in their unit) as to Rogue's response.

In this situation some people could insist on a return but to be honest the noise does not affect listening as it does not rise with volume increase. I think what bothers me is that there is some noise there and it's seemingly a tolerated part of the design which I think is sub optimal, in practice its not noticeable but the mere fact of its presence would bother many. In future I may just make sure that in any amp demos I actually get my ears up to the unit/speakers and play with the knobs a bit before I listen to anything playing!.....
cerrot's avatar
cerrot
1,606 posts
 
I think that it a reasonable expectation to buy decent gear and not have it hum. I also think there is alot of gear out there that people accept with hum thinking thats the way it is (not necessarilly) and that the hum doesn't effect the music (it does; everything effects the sound); I don't think most of us understand "quiet" and "black background" until you really experience it. And, reviewers comment on "quiet" but they usually mean the sound of the music and not mechanical sounds. If reviewers commented on the mechanical sound as well, we'd have a nice little game changer.
big_katydid OP
24 posts
 
Actually, as it is a very quiet morning I did test the amp, the hum does change a bit as you raise the volume (went to 12 oclock to simulate loud listening), however it is asymetric...it rises in the right channel and reduces in the left!

To be honest if my dealer asked me if I wanted to change gear I would consider it but they have a no return policy as they give home demos and as this is supposedly working to spec they might not accept that as a request. IT is a shame as the rogue sounds pretty good.
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