I have also received a cartridge from Soundsmith, where the cantilever was a little "skewed" to one side
I contacted them and they explained the this sometimes occurs and that the cantilever was in fact correctly aligned to rest of the internal components, but to ensure correct playback I should align the cartridge to the cantilever and not the cartridge body
The cartridge has a ruby cantilever, so it is next to impossible for that to have been "bent" in transit - since it would simply break!.
I'm thinking Boron would probably do the same?
My cartridge sounds correctly aligned i.e. based on my test record, and everything else I've played, so I am assuming they know of what they speak.
Perhaps this is a similar scenario?
Regards...