Hostility from manufacturers


I know its a cottage industry, and margins are thin, but I still think its shortsighted of them, and harms the industry in the long run. I'm talking about several interactions I've had with manufacturers after having purchased their products on the secondhand market. They should think about what would happen to their prices and their sales if their products were not resellable. Maybe they would like us to send our components to the scrap heap every few years or so just before we purchase their latest upgrade.

Fire away..
psag
I purchased a MW 150SE amp.... used and it was originally a sliver color. I contacted MW about getting it re - skinned to black, after several email and phone calls, all was set. The seller sent the amp directly  to MW, once received Dan called me and suggested some updates it needed to bring the amp to current specs. The customer support was nothing but first rate, from a high quality company. I own a mix of new and used MW products, remain a satisfied customer.
It's really nice to hear about all the good experiences and high levels of customer satisfaction from these manufacturers. It will tip the scale when I consider a purchase, new or used.

It is good reading, knowing, that there are companies that still "serve" us consumers. 
It is so great to see this thread go positive. Let's just not get started on dealers.